I just returned from a brief business trip, the last leg of which was delayed three hours by mechanical (and what appeared to be) organizational problems. Here are some random quotes from the flight crew:

Flight attendant, shouting out the open doorway: "Don't leave the bags behind!"

FA, muttering to herself: "I wonder how long we'll be sitting out here."

FA, referring to the 110 lb. baggage handler (the only one handling our flight's baggage): "I hope she doesn't hurt herself!"

Gate attendant, just prior to announcing that the flight was overweight and two passengers would have to exit: "I can't believe I'm still working this flight."

Pilot, explaining the latest delay: "The computer is not cooperating in getting us the flight information from Rochester. We will be getting that information faxed to us right now."

FA, again shouting out the open doorway: "Wait, what about the pilot?!"

FA, shouting out the open doorway once more, this time at the retreating back of a passenger who had just gotten pulled from the flight: "Do you want something to drink before you leave? Some Coke? Orange juice?"

FA, sniffing the air around the rows just in front of me: "Is there something that smells here? (sniff) I think it's right here. (sniff) Smells like Ben Gay."